Customer Support & Resources

Merchant Account Support

Our team of payment processing specialists is available Monday through Friday to answer questions about your merchant account, assist with Authorize.Net gateway configuration, and help resolve any processing issues.

Authorize.Net Resources

START Merchant Services has worked with Authorize.Net for more than 20 years. These guides help you get the most out of your gateway.

• → Authorize.Net Payment Gateway Overview
• → Authorize.Net Merchant Account
• → Authorize.Net Pricing & Fees
• → Virtual Terminal: Phone, Mail & Invoice Payments
• → Recurring Billing, Saved Cards (CIM) & Account Updater
• → eCheck.Net: Authorize.Net eCheck
• → Fraud Detection Suite

Integration Help

Connecting Authorize.Net to your website or shopping cart? Start here. Still running SIM, DPM or AIM? Authorize.Net has deprecated them; the integration guide covers what replaces each one.

• → Integration Methods: Accept Hosted, Accept.js & API
• → Simple Checkout: Buttons, Payment Links & QR Codes
• → Moving Off SIM, DPM & AIM
• → Shopping Cart Integrations: Shopify, WooCommerce & More
• → In-Person Payments

Fraud Prevention & Security

Protect your business and your customers with these fraud prevention and security resources from START Merchant Services.

• → Merchant Account Guides
• → Card-Not-Present Fraud Warning Signs
• → Chargeback Prevention Checklist
• → Website Requirements for Accepting Credit Cards
• → PCI Compliance Guide
• → Fraud Detection Tools