Accept credit cards online, by phone and in your business

Merchant Accounts: Get Approved Fast, With Pricing You Can Read

A merchant account is what lets your business accept credit and debit cards. It's approved by a bank, it takes in each card sale and it deposits the money to your business bank account. START sets up merchant accounts through Elavon, priced on interchange-plus, and connects them to the Authorize.Net or Cybersource payment gateway.

  • ✓ Most merchants approved in 1–5 business days
  • ✓ Authorize.Net gateway usually set up within 24 business hours of approval
  • ✓ Interchange-plus pricing, with no termination, annual or AVS fees

START is a registered MSP/ISO of Elavon, Inc. Card network facts on this page are dated and sourced in each guide. Last reviewed September 28, 2026.

Two café workers in aprons standing behind a counter next to a register screen
With Authorize.Net
20+ years
Authorize.Net accounts set up
60,000+
Processed every month
$160M+
Average savings on a statement review
20%

What is a merchant account?

A merchant account is an agreement with an acquiring bank that lets your business accept card payments. The bank checks your business before you start (that's underwriting), accepts each card sale, and pays the money into your business bank account, usually within a few days, minus processing fees. It also handles refunds and chargebacks.

Who we set up merchant accounts for

More than 90% of our merchants come to us through partners: web hosts, web designers, shopping cart providers and billing platforms, as well as the Authorize.Net and Cybersource gateways. Most of them sell in one or more of these ways:

Some industries need an account from a bank that approves what they sell. See high risk merchant accounts, CBD merchant accounts, firearm merchant accounts, vape merchant accounts and Canadian merchant accounts.

Getting a merchant account

How to get a merchant account

You apply to a provider that checks your business up front, then connect a payment gateway. Having your documents ready is what speeds things up most. New businesses with no card history can still be approved when the owner's details, website and paperwork are in order.

  • →Five steps: gather documents, apply, underwriting, approval, then connect the gateway and test.
  • →Underwriters usually ask for owner ID, your EIN or SSN, a voided check or bank letter, and recent processing statements if you have them.
  • →At START, most merchants are approved in 1–5 business days.
Full guide: How to get a merchant account

Choosing merchant services for a small business

The best merchant services for a small business aren't a brand on a list. They're pricing you can check, a contract you can leave and approval before you start processing. Compare the total monthly cost, not the headline rate.

  • →Interchange-plus shows the card networks' cost and the provider's markup on separate lines.
  • →Read five contract items: term, early termination fee, monthly minimum, PCI fees and equipment lease.
Full guide: Merchant services for small business

Your own merchant account or a payment facilitator?

A payment facilitator signs you up under its own master account and reviews you mostly after you start selling, which is when holds and closures happen. A merchant account is yours: the bank approves your business first, and the terms are agreed up front.

  • →Visa's rules require a direct merchant agreement once a payment facilitator's merchant passes USD 1 million a year in Visa sales, with some exceptions.
  • →Payment facilitators usually charge one flat rate; merchant accounts are often priced on interchange-plus.
Full guide: Merchant account vs payment facilitator

Selling online with a merchant account

Ecommerce merchant accounts

To accept payments online you need a merchant account and a payment gateway, such as the Authorize.Net payment gateway or Cybersource merchant services, that connects your checkout to it. Online card sales cost more than in-store sales, and underwriters review your website before approval.

  • →Visa standard consumer credit, per its April 18, 2026 schedule: 1.89% + $0.10 online vs 1.51% + $0.10 in person.
  • →A hosted payment page keeps most stores on SAQ A, the shortest PCI questionnaire.
Full guide: Ecommerce merchant accounts

What your website needs before you apply

Visa's rules require only a few things on an online store, but underwriters check more before they approve you. If you restrict refunds, customers must accept your policy during checkout.

  • →Visa (April 2026 rules): a customer service email or phone number, your country shown during checkout, an address for customer mail, and your policy on orders shipped in parts.
  • →Underwriters also look for prices, policies, a secure HTTPS checkout and a matching business name.
Full guide: Website requirements for accepting credit cards

What a merchant account costs

How interchange-plus pricing works

Interchange-plus passes the card networks' fees through at cost and shows your provider's markup on its own line. That makes it the one common pricing model you can check against published rates. Tiered and flat-rate pricing bundle everything, so the markup stays hidden.

  • →Interchange and network fees are the same whichever provider you use. The markup is the part to compare.
  • →Durbin-regulated debit costs 0.05% + $0.21–$0.22 at Visa, and we pass that lower rate through.
Full guide: Interchange-plus pricing, rates and tiered compared

Charging customers a card fee

A surcharge adds a fee to credit card sales; a cash discount lowers the price for cash. As of September 2026, Visa caps U.S. credit card surcharges at 3% and requires 30 days' written notice to your acquirer first. Surcharges aren't allowed on debit cards, and some states ban or limit them. The $38 billion Visa and Mastercard settlement that would loosen these rules has preliminary approval only; it isn't final. Our credit card surcharge rules and Canadian surcharge guide go into detail. This is general payments guidance, not legal advice.

Security and compliance

PCI compliance: what PCI DSS 4.0.1 asks of you

Every business that takes cards must follow PCI DSS. Most small merchants prove it with one yearly self-assessment questionnaire (SAQ). How card numbers reach you decides which SAQ you file, and a hosted checkout usually keeps it to the shortest one.

  • →PCI DSS v4.0.1 has been the only active version since December 31, 2024.
  • →The revised SAQ A took effect March 31, 2025.
Full guide: PCI compliance for merchants

Card-not-present fraud: spot it and stop it

When the card isn't physically there, the merchant usually pays for fraud. Look closer when several warning signs show up on one order, and use your gateway's checks to block bots that test stolen cards.

  • →Most single warning signs, like rush shipping or a different ship-to address, also show up on good orders. Act when two or three appear together.
  • →Refund a confirmed fraudulent sale to the original card before it becomes a dispute.
Full guide: Card-not-present fraud warning signs and prevention

When something goes wrong

Preventing chargebacks and handling disputes

Most chargebacks at an online store aren't criminal fraud. They come from customers who don't recognize the charge, didn't get what they expected, or couldn't get a refund. Each cause has a simple fix, and disputes that do arrive can be answered with evidence.

  • →Make the name on card statements match your store, and show it at checkout and in order emails.
  • →Answer each dispute before its deadline, with evidence that matches the reason code.
Full guide: Chargeback prevention for online stores

Switching merchant services providers

You can switch without a gap in sales if you open the new account first and close the old one last. Read your contract before you give notice, and settle how saved cards will move before you cancel anything.

  • →Check the exit fee, notice period and any equipment lease, which often can't be cancelled early.
  • →Saved cards usually belong to your gateway, so keeping the same gateway account can keep them in place.
Full guide: How to switch merchant services providers

Frozen or closed by a payment app?

Payment apps can hold funds or close accounts after you've started selling. If that's happened, read what to do after a payment app shuts you down, and if a processor closed your account, check whether you've been placed on the MATCH list.

Ways to take payments on your merchant account

The gateway connected to your merchant account decides the tools you get. With Authorize.Net, these guides cover each one:

Why START as your merchant account provider

Authorize.Net and Cybersource refer merchants to us. We find the right merchant account (the acquiring bank) for each business, underwrite it, and send the account details back to the gateway so it's connected. You get one team for the account and its setup.

Fast merchant account approval
Most merchants are approved in 1–5 business days, and the Authorize.Net gateway is usually set up within 24 business hours of approval.
Pricing you can read
Interchange-plus, with lower Durbin debit rates passed through. Merchants who send us a statement save 20% on average.
Fees you won't pay
No termination fees, no annual fees and no address verification (AVS) fees.
20+ years with Authorize.Net
Over 60,000 Authorize.Net accounts set up, and more than $160 million processed every month.
Registered with Elavon
A registered MSP/ISO of Elavon, Inc. and the Canadian branch of U.S. Bank National Association.
Real people in Salt Lake City
Monday to Friday, 9 to 5 Mountain Time, at 888-573-7587.

Merchant account FAQ

Do I need a merchant account to accept credit cards?

You need a merchant account somewhere behind every card payment. Either it's your own, approved for your business, or you share a payment facilitator's master account. Your own account means you're reviewed up front and your terms are agreed before you sell. Merchant account vs payment facilitator →

How long does it take to get a merchant account?

Most START merchants are approved in 1–5 business days, and the Authorize.Net gateway is usually set up within 24 business hours of approval. Missing documents and website gaps are the usual delays. How to get a merchant account →

Do I need a merchant account for Authorize.Net?

Yes. Authorize.Net is a payment gateway; it needs a merchant account behind it to accept cards and pay you. Authorize.Net merchant account →

What's the difference between a merchant account and a business bank account?

A business bank account holds your money. A merchant account accepts card payments and deposits the proceeds into that bank account. You need a business bank account to open a merchant account.

Can a new business get a merchant account?

Often, yes. Without processing history, underwriters look harder at the owners, the website and the business plan, and may start with a lower monthly limit. Merchant accounts for a new business →

Are there termination fees?

Not with START: there are no termination, annual or AVS fees. With other providers, check the contract for an early termination fee, liquidated damages and any equipment lease before you sign. How to switch providers →

This page is general payments guidance, not legal advice. Card network rules and rates are as of September 2026 and can change; each guide gives its sources.

Merchant Accounts Payment Guides

Go deeper on any topic

How to Get a Merchant Account

The steps, the documents underwriters ask for, how long approval takes, and what new businesses need.

Read the guide 7 min

Small Business

What to look for in pricing, contracts, approval and support, and the questions to ask any provider.

Read the guide 9 min

vs Payment Facilitator

Who approves you, who holds your money and why accounts get frozen, and what changes with your own merchant account.

Read the guide 9 min

Ecommerce Merchant Account

How online payments flow, why card-not-present costs more, checkout and PCI choices, and what underwriters check.

Read the guide 8 min

Website Requirements

What Visa requires on your site, what underwriters check before approval, and refund policy examples.

Read the guide 9 min

Interchange-Plus Pricing

How interchange-plus works, 2026 Visa rates, a worked comparison with tiered and flat pricing, and fees to question.

Read the guide 9 min

PCI Compliance

What PCI DSS is, which SAQ you fill in, the 2025 SAQ A change, and how a hosted checkout shrinks your scope.

Read the guide 9 min

Card-Not-Present Fraud

The warning signs of a fraudulent order, card-testing attacks, AVS, CVV and 3-D Secure, and what to do next.

Read the guide 9 min

Chargeback Prevention

Why customers dispute charges, the fix for each cause, how to respond to a chargeback, and a store checklist.

Read the guide 9 min

Switching Providers

When to switch, reading your contract, keeping or moving your gateway, saved cards, and a switch-over checklist.

Read the guide 9 min

Ready to apply now? Start the merchant account application → Or send us a few details below and we'll tell you what your application needs.

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